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FAQ

Site Security

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions.  However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.  If you have any further concerns about security, please email our Customer Service team at mikesapplepie.shop@gmail.com

Exchange Policy

Notify us within 24 hours of receiving damaged merchandise.  We will provide you will instructions on returning and exchanging.  To be eligible for a return, your item must not have been worn or laundered.   Upon receipt of the damaged goods, we will inspect within 24 hours and notify you of the approval or rejection of your exchange.

We do reserve the option to use substitute brands if the original brand is not available.

Accepted Methods of Payment

While checking out you will be given a chance to review your order, enter your shipping address, and select from several payment options.  Options include PayPal, and credit card.  Please message us with any questions, and for group pricing.  Contact us.  

Turanaround TIme

Merchandise on MikesApplePie.com is made to order.  We process orders in batches.  Total time is approximately 10 business days. In some cases we are able to ship your merchandise sooner.  Please message us to inquire about expediting your order:  mikesapplepie.shop@gmail.com

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